At Tony Best Cosmetics, we want our customers to be completely satisfied with their purchase. If for any reason you are not satisfied with your purchase, we offer a simple and hassle-free Returns & Exchanges Policy. Please read the following terms and conditions before making a return or exchange.

Returns:

We accept returns on unused and unopened products within 30 days of purchase. To initiate a return, please contact our customer service team at support@tonybestcosmetics.com with your order number and reason for return. We will provide you with a return authorization number and instructions on how to return the product. Customers are responsible for return shipping costs, and we recommend using a trackable shipping method. Once we receive the returned product, we will issue a refund to the original payment method within 7-14 business days.

Exchanges:

We do not currently offer exchanges. If you would like to exchange a product, please initiate a return and place a new order for the desired product.

Damaged or Defective Products:

If you receive a damaged or defective product, please contact our customer service team at support@tonybestcosmetics.com within 7 days of receipt. We will provide you with a return authorization number and instructions on how to return the product. Once we receive the damaged or defective product, we will issue a refund or replacement at our discretion.

Refunds:

Refunds will be issued to the original payment method within 7-14 business days of receipt of the returned product. Shipping and handling fees are non-refundable.

Cancellations:

Orders may be cancelled within 24 hours of purchase. To cancel an order, please contact our customer service team at support@tonybestcosmetics.com with your order number and reason for cancellation.

Thank you for choosing Tony Best Cosmetics! If you have any questions or concerns, please contact us at support@tonybestcosmetics.com.